Accessibility Statement

Last Updated: January 2025

Our Commitment

ANCILLARY BUSINESS SERVICES LLC is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to provide a website that is usable by the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where possible.

Accessibility Features

Our website incorporates the following accessibility features:

• Semantic HTML structure for proper screen reader navigation
• Alt text for all meaningful images
• Sufficient color contrast between text and backgrounds
• Keyboard navigation support throughout the site
• Clear and consistent navigation structure
• Responsive design that works across various devices and screen sizes
• Form labels properly associated with form controls
• Skip navigation links for efficient page navigation
• Logical heading structure for content organization

Conformance Status

We are working toward full conformance with WCAG 2.1 Level AA standards. Currently, our website:

• Uses semantic markup for improved screen reader compatibility
• Provides text alternatives for non-text content
• Ensures all functionality is accessible via keyboard
• Uses sufficient contrast ratios for text and visual elements
• Avoids content that flashes more than three times per second
• Provides clear navigation and wayfinding

Known Issues

We are actively working to address the following known accessibility issues:

• Some PDF documents may not be fully accessible
• Third-party widgets may have accessibility limitations
• Video content may not have closed captions

We are committed to addressing these issues in future updates.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• By email: help@ancillaryser.com
• By phone: +1 (540) 558-3057
• By mail: 11 East Vine Street, Sullivan, MO 63080

We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or applications may not be fully accessible. We encourage third-party vendors to provide accessible content and work with them to improve accessibility when possible.

Continuous Improvement

We are committed to ongoing accessibility improvements. Our team regularly:

• Reviews and tests our website for accessibility
• Trains staff on accessibility best practices
• Stays current with accessibility guidelines and standards
• Incorporates accessibility into our development processes

Formal Complaints

If you wish to file a formal complaint regarding accessibility, you may contact us through any of the methods listed above. We take all accessibility complaints seriously and will work to resolve issues promptly.

Alternatively, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your local civil rights enforcement agency.